At Dermatology and Allergy Services for Animals, we understand that skin and ear problems can be frustrating and debilitating for both you and your pet. As experienced veterinary dermatologists, Dr. Bruce Hansen and Dr. Judith Johnson, we are committed to providing the highest level of care and expertise to help your pet achieve optimal health.
Our History
With over 30 years of experience, our clinic has been dedicated to providing comprehensive dermatological and allergological care to our valued clients. Our doctors have earned numerous accolades, including Board Certification by the American College of Veterinary Dermatology and membership in prestigious organizations such as the American Academy of Veterinary Dermatology.
Our Services
At Dermatology and Allergy Services for Animals, we offer a wide range of services designed to diagnose and treat various dermatological and allergological conditions in pets. Our services include:
- Accurate diagnosis through testing, including skin scraping, skin/ear cytology, and bacterial or fungal cultures
- Development and implementation of personalized therapeutic plans tailored to each pet's specific needs
- Ongoing monitoring and adjustment of treatment plans as needed
- Collaboration with primary care veterinarians to ensure seamless coordination of care
Our Goals
Our goals are straightforward:
- To arrive at an accurate diagnosis through thorough testing and evaluation
- To develop and implement a comprehensive treatment plan that addresses each pet's unique needs
- To minimize disease recurrence and severity through long-term management
Meet Our Team
Our team of dedicated professionals is committed to providing exceptional patient care and personalized service. Our doctors, Dr. Bruce Hansen and Dr. Judith Johnson, have extensive experience and expertise in veterinary dermatology.
What Sets Us Apart
At Dermatology and Allergy Services for Animals, we are dedicated to delivering the highest level of care and expertise in veterinary dermatology. We take a comprehensive approach to diagnose and treat skin and ear problems, and we are committed to providing personalized service and outstanding communication to each client.
Overall Experience
The reviews are mixed, with some customers having a positive experience and others having a negative one.
Positive Experiences
Many customers appreciated the professionalism and knowledge of Dr. Hansen and his team. The staff was found to be friendly and helpful, providing a clear plan for treating skin issues in dogs. Some customers even credited Dr. Hansen with saving their dog's life by providing effective allergy treatment.
Negative Experiences
On the other hand, some customers experienced poor customer service, including delayed responses to calls and late arrivals for appointments. Some customers also felt that the prices were too high and that the services were overpriced.
Common Complaints
Some common complaints among the negative reviews included:
- Poor customer service: Some customers felt that the staff was unresponsive and uncaring.
- High prices: Many customers felt that the services were overpriced, especially considering the quality of care received.
- Misdiagnosis: A few customers reported that their dogs were misdiagnosed, leading to ineffective treatment.
Praises for Dr. Hansen and Staff
Many customers praised Dr. Hansen and his staff for their expertise and professionalism. They appreciated the time taken to explain the treatment plan and the care provided to their dogs.
