Your Pet's Health and Well-being: That's What Matters
At Vetcor, we're passionate about enhancing the health and well-being of pets and the people who care for them. With over 27 years of experience and 871 unique locations, we've built a network of community-focused veterinary practices that prioritize care, compassion, and collaboration. Our mission is to provide top-notch service, support, and resources to our partners, empowering them to thrive and make a positive impact in their communities.
Our Story
Founded in 1997, Vetcor has grown into a robust network of veterinary practices that share a common goal: to provide exceptional care to pets and their owners. We believe that by supporting our practice owners and their teams, we can make a meaningful difference in the lives of animals and the people who love them. Our unique approach combines local autonomy with the benefits of a larger network, allowing our partners to focus on what they do best - delivering top-quality care to their patients.
Our Services
As a veterinary network, we offer a wide range of services designed to support our practice owners and their teams. From operational support to clinical resources, mentorship, and collaboration circles, we're dedicated to helping our partners succeed. Our comprehensive approach includes:
- Operational support to help our practices optimize their day-to-day operations
- Clinical resources to ensure our partners have access to the latest knowledge and best practices
- Mentorship programs to support professional growth and development
- Collaboration circles to foster a sense of community and shared knowledge
- Business support to help our partners navigate the complexities of running a successful practice
Our Team
Meet the people who work hard to support our practices. Our executive team, regional directors, and operations support team are dedicated to providing exceptional service and support to our partners.
Giving Back
At Vetcor, we believe in giving back to our communities and making a positive impact on the world around us. That's why we're committed to supporting initiatives that promote animal welfare, conservation, and community development. Our Unleashed Rabies Initiative is just one example of our efforts to make a difference.
Poor Customer Experiences
Billing and Refund Issues
Reviewers have reported issues with billing and refunds, including being unable to get an appointment and therefore unable to redeem services paid for. Despite spending over $1300, one reviewer was refused a refund and instead faced a lack of cooperation and justification from the company.
Unprofessional and Toxic Behavior
Several reviewers have experienced unprofessional and toxic behavior from the company, including rudeness, gaslighting, lying, and a lack of responsibility. The company has been accused of manipulative behavior, including denial, diversion, and false presentation.
Decline in Service Quality
Reviewers have reported a decline in service quality since the company took over their local veterinary clinic. The office has lost existing vets and is no longer the same business it used to be.
Priority on Profits over Pet Care
One reviewer has accused the company of prioritizing profits over the humane treatment and care of pets, resulting in unsafe procedures and poorly trained staff. This has led to negative experiences and, in one case, the loss of a pet.
