"Repairing" pets and their relationships, one examination at a time.
At Best Friends Veterinary Medical Center, we understand that your pet is more than just a pet - they're a beloved member of your family. That's why we're dedicated to providing the highest level of care and compassion to every furry friend who walks through our doors. Founded by Dr. Janelle Walker in 2001, our veterinary clinic is committed to creating a warm and welcoming environment where pets and their owners can feel relaxed and at ease.
Our Mission
As a veterinarian, I've always believed that pets deserve the same level of care and compassion as humans. At Best Friends, we're dedicated to providing comprehensive veterinary care that extends beyond just treating illnesses and injuries. We're passionate about promoting overall wellness, preventing sickness, and improving the quality of life for every pet under our care.
Services
We offer a wide range of services designed to meet the unique needs of your pet. From routine check-ups and vaccinations to advanced medical procedures and surgeries, we're equipped to handle everything from the common cold to life-threatening conditions. Our services include:
- Illness and Injury Care
- Surgery
- Dental Care
- Wellness and Preventative Care
- Acupuncture and Alternative Therapies
- Behavior Modification and Training
- Diagnostic Packages and Special Tests
Our Team
At the heart of our clinic is a team of compassionate, dedicated professionals who are committed to delivering exceptional care. Our veterinarians, technicians, and staff members are passionate about animals and are dedicated to providing personalized attention to every patient who walks through our doors.
Our Facility
Our state-of-the-art facility is designed to provide a comfortable and calming environment for pets and their owners. We've created separate clinics for dogs and cats to ensure that each animal feels at ease and receives the specific care they need.
Urgent Care & Emergency Services
In the event of an emergency, we're here to help. Our urgent care and emergency services are designed to provide prompt and compassionate care for pets who require immediate attention. From accidents and injuries to sudden illnesses, we're equipped to handle the unexpected.
Online Pharmacy and Online Consultations
In addition to our in-clinic services, we're proud to offer online consultations and online pharmacy services. This allows us to reach a wider range of pets and their owners, providing convenient and accessible care from the comfort of your own home.
Overall Experience
The reviews for Best Friends Veterinary Medical Center (BFVMC) are overwhelmingly positive, with every reviewer giving the clinic a 5-star rating. The clinic is praised for its warm and welcoming staff, Dr. Walker's informative and helpful approach, and the clinic's ability to accommodate pets of all kinds, including seniors and those with special needs.
Special Mention: Bike Racks
One reviewer, Pamela Hines, noted the lack of bike racks around the building, but offered to provide the clinic with free forms from the City of Portland to install some.
Common Themes:
Many reviewers praised the clinic's staff for being kind, patient, and knowledgeable. They also appreciated the clinic's ability to make them feel heard and understood, as well as their emphasis on affordable treatment options and clear pricing.
Negative Comments
Natalie Pellitier's review was the only one to mention negative experiences, citing perceived upcharging and unnecessary tests with her healthy 6-month-old kitten. However, she still praised the staff as kind, patient, and knowledgeable.
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