Committed to Quality After-Hours Emergency Pet Care
At Orange County Emergency Pet Clinics, we understand that pets don't always get sick during regular business hours. That's why we're here to provide high-quality after-hours pet emergency care for car accidents, dog fights, trauma, poisonings, emergency C-sections, and any other pet emergency. Our two locations in Fullerton and Garden Grove are open 24 hours on major holidays and provide overnight monitoring and care for pets referred by area veterinarians.
Our Mission
Our mission is to provide state-of-the-art emergency and critical care services for pets. We strive to provide services that include the client, referring veterinarian, and our staff in a team decision-making process, stressing open communication, mutual respect, compassion, and, above all, the well-being of the patient.
Our Team
Our team consists of highly skilled veterinarians, registered veterinary technicians, and veterinary assistants who specialize in pet emergencies and critical care. Our veterinarians and staff commit 100% to ensuring your pet receives quality care. We take pride in the excellent medical and surgical care we provide.
Services
We offer a range of services, including:
- After-hours pet emergency care
- Overnight monitoring and care for pets referred by area veterinarians
- Emergency C-sections
- Trauma and fracture care
- Poisoning treatment
- Car accident and dog fight injury care
- Free consultation with a Criticalist
- Free RACE-approved continuing education
- Free lunch-and-learns in your practice
- Free partnership magnets
- Free referral supplies
- Access to patient's medical records
Our Locations
We have two convenient locations in Fullerton and Garden Grove to serve your after-hours animal emergencies:
- Garden Grove: 12750 Garden Grove Blvd, Garden Grove, CA 92843, Phone: (714) 537-3032
- Fullerton: 3920 N. Harbor Blvd, Fullerton, CA 92835, Phone: (714) 441-2925
Hours of Operation
We are open 24 hours on major holidays. Our weekday hours are Monday to Friday, 6:00 pm to 7:00 am, and our weekend hours are Saturday, open at 12 noon, and Sunday, 24 hours.
Overall Experience
The reviews are a mixed bag, with some customers having a positive experience and others having a negative one. The positive reviews praise the staff for their kindness, compassion, and professionalism. They mention that the staff was attentive, informative, and caring, and that they went above and beyond to help their pets.
On the other hand, the negative reviews express frustration and disappointment with the service. Some customers felt that the staff was uncaring, unprofessional, and more concerned with making money than with helping their pets. They also mention long wait times, high prices, and mistakes made by the staff.
Staff and Communication
Many reviewers praised the staff for their kindness, compassion, and professionalism. They mention that the staff was attentive, informative, and caring, and that they went above and beyond to help their pets. However, some reviewers had negative experiences with the staff, feeling that they were uncaring, unprofessional, and more concerned with making money than with helping their pets.
Communication
Some reviewers appreciated the open communication and transparency from the staff, while others felt that they were not kept informed about their pet's condition or treatment options.
Pricing and Value
Some reviewers felt that the prices were too high and that the hospital was more concerned with making money than with helping their pets. Others felt that the prices were reasonable for the quality of care provided.
Positive Experiences
- Staff was kind, compassionate, and professional
- Open communication and transparency
- Good follow-up care
- Appreciative of the efforts made by the staff to save their pet's life
- Praise for specific staff members, such as Destiny, Dr. Rivera, and Karly
Negative Experiences
- Uncaring and unprofessional staff
- Long wait times and high prices
- Mistakes made by the staff, such as losing ashes or cremation remains
- Feeling that the hospital is more concerned with making money than with helping pets
- Lack of communication and transparency
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