Compassionate Care for Your Beloved Pet
Banister Animal Hospital is proud to serve Kingston, NY, and the surrounding communities. At our AAHA-accredited animal hospital, we are dedicated to providing the highest level of veterinary medicine along with friendly, and compassionate service. We believe in treating every patient as if they were our own pet, by giving them the same loving attention, and care. Our team of highly trained, experienced animal lovers is devoted to giving our patients the best care possible.
Our Services
At Banister Animal Hospital, we offer a wide range of services to care for your beloved pet. From general wellness and diagnostic services to surgery, boarding, and grooming, we have everything your pet needs to thrive. Our health plans are designed to provide preventative care and early detection of potential health issues, ensuring your pet stays healthy and happy for years to come. Additionally, we offer cold laser therapy, dental care, emergency services, orthopedics, pet insurance, pet weight management, prescription diets, second opinions, and ultrasound services.
Our Mission
Our mission is to provide top-notch veterinary care while building strong relationships with our clients and their pets. We understand the bond between owners and their pets, and we are committed to providing compassionate and personalized care to every patient who walks through our door. Whether your pet needs routine care or requires specialized treatment, we are dedicated to delivering the highest level of service and care.
Our Team
Our team is comprised of highly trained and experienced veterinarians, technicians, and support staff who are passionate about animal care. We are dedicated to staying up-to-date with the latest advances in veterinary medicine, ensuring that our patients receive the best care possible. Our team is committed to providing compassionate and personalized care to every patient, and we are proud to be part of the Kingston, NY, community.
Overview of Reviews
Positive Experiences
The majority of reviewers had a positive experience with Banister Animal Hospital, praising the staff's kindness, knowledge, and compassion. Many reviewers mentioned specific staff members, such as Dr. Banister, Nina, and Rich, who went above and beyond to care for their pets. Several reviewers appreciated the hospital's ability to fit them in quickly, even on short notice, and the staff's willingness to answer questions and provide reassurance.
Negative Experiences
A few reviewers had negative experiences with Banister Animal Hospital, citing misdiagnosis, high costs, and poor communication. One reviewer reported that the hospital missed a cancer diagnosis, leading to unnecessary treatments and expenses. Another reviewer was unhappy with the hospital's policy on deposits for emergency care, feeling that it was uncompassionate. A third reviewer was disappointed with the hospital's response to their pet's health issues, feeling that the staff was unhelpful and uncaring.
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