Your pet is our special patient, and we care for each one as our own.
Vets & Pets stands as a beacon of comprehensive veterinary care in Martinsburg, WV. Our team of compassionate professionals is dedicated to enriching the lives of pets and their owners through personalized care and genuine connection. It is our mission to provide compassionate, high-quality veterinary services while fostering lasting relationships with our clients.
Our Expertise
Our diverse team of experienced veterinarians and staff are highly skilled in various areas of animal healthcare. We offer an extensive range of services to cater to the physical and emotional well-being of your furry friends.
Pet Wellness & Preventive Care
- Regular checkups and vaccinations
- Parasite control and nutrition counseling
- Pet microchipping for identification
Health & Diagnostic Services
- Advanced diagnostics for illnesses and injuries
- Comprehensive health assessments
- Nutritional consultations and weight management programs
Comprehensive Care
- Advanced surgical and dental procedures
- Pet boarding and daycare
- Emergency care and critical care services
Client-Centered Approach
- Personalized attention and clear communication
- Pet-friendly environment with comfortable waiting rooms
- Online appointment scheduling and records management
Community Involvement
We believe in giving back to the community. We actively participate in local initiatives and collaborate with animal welfare organizations to offer educational outreach and promote responsible pet ownership.
Our Philosophy
At the core of our practice lies a deep-rooted belief in:
- Compassion: We understand the profound bond between pets and their owners.
- Client communication: We believe in open and transparent communication to build trust and empower owners.
- Continuous learning: Our team prioritizes ongoing education to stay abreast of the latest advancements in veterinary medicine.
- Teamwork: We are a close-knit group of animal lovers, united in our commitment to caring for your furry friends.
Contact Us Today
If you are seeking a compassionate and professional veterinary partner for your beloved companion, look no further than Vets & Pets. Contact us today and let us care for your furry family members as if they were our own.
Staff and Veterinarians
The staff and veterinarians at Vets and Pets are described as professional, knowledgeable, and caring. Many reviewers appreciated their gentle and calm demeanor, especially in emergency situations.
Emergency Care
Some reviewers had positive experiences with emergency care, with the staff accommodating them immediately and providing necessary treatment. However, others had negative experiences, with the hospital refusing to take emergency cases or scheduling appointments too far in advance.
Surgery and Treatment
Some reviewers were satisfied with the surgery and treatment their pets received, with successful outcomes and affordable prices. However, others had negative experiences, with one reviewer stating that their dog's TPLO surgery was a "disaster" and another reviewer criticizing Dr. Ashby's personal skills and bedside manner.
Communication
Some reviewers praised the staff's ability to explain procedures and treatment options clearly, while others felt that they were not listened to or were spoken to condescendingly.
Personal Experiences
Many reviewers shared personal anecdotes about their experiences at Vets and Pets, with some praising the staff's kindness and compassion in difficult situations. However, others had negative experiences, with one reviewer stating that Dr. Reich would not treat their pet with an antibiotic for Lyme disease and another reviewer criticizing Dr. Ashby's behavior.
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