Melrose Veterinary Hospital is a full-service veterinary medical facility located in Vista, CA. Our mission is to provide the best possible veterinary medical care, surgical care, and dental care for our highly-valued patients. We strive to create an atmosphere of trust between our staff and clients, fostering a friendly and caring environment.
Our Story
Melrose Veterinary Hospital is committed to promoting responsible pet ownership, preventative health care, and health-related educational opportunities for our clients. We are dedicated to providing excellence in veterinary care to Vista, CA, and surrounding areas. Our professional and courteous staff seeks to provide the best possible veterinary medical care for cats and dogs in the North County San Diego, CA area.
Our Services
At Melrose Veterinary Hospital, we offer a wide range of services to ensure the health and well-being of your beloved pets. Our services include:
- Pet Chemotherapy & Cancer Treatment: We offer chemotherapy treatments for pets diagnosed with cancer, aiming to achieve remission and improve quality of life.
- Pet Dentistry: Our dental care services include cleanings, fillings, and extractions to maintain your pet's oral health.
- Pet Digital Diagnostic Services: Our state-of-the-art equipment enables us to perform various diagnostic tests, including radiology, ultrasound, and laboratory tests.
- Pet Euthanasia: We provide compassionate and caring assistance for pets nearing the end of their life.
- Pet International Health Certificates: We provide health certificates for travel purposes.
- Pet K-laser: Our K-laser therapy promotes healing and reduces pain and inflammation.
- Pet Microchipping: We offer microchipping services to ensure your pet's identification and safety.
- Pet Nutritional Counseling: Our expert nutritionists provide personalized dietary advice and recommendations.
- Pet Pain Management: Our medical team works to manage your pet's pain and discomfort.
- Pet Spay and Neuter: We offer spay and neuter surgery to promote responsible pet ownership and prevent unwanted breeding.
- Puppy and Kitten Packages: Our packages provide comprehensive care for new puppies and kittens, including vaccinations, parasite control, and nutritional counseling.
- Pet Surgical Services: Our team of experienced surgeons performs various surgical procedures to help your pet lead a healthy life.
- Pet Wellness Care & Immunization: We offer regular check-ups, vaccinations, and immunizations to prevent illnesses and promote overall health.
Our Team
Our skilled veterinarians and staff are committed to providing the highest quality medical services for your beloved companions. With a blend of expertise and a genuine love for animals, we strive to create a welcoming and compassionate environment for our patients and their owners.
SALIENT POINTS
The reviews for Melrose Veterinary Hospital span a range of experiences, with varying levels of satisfaction and dissatisfaction. While some reviewers have had positive experiences, others have had disappointing and frustrating encounters.
POSITIVE REVIEWS
Jessica Perez and Yolette Troutfetter both gave the hospital 5-star ratings, praising the staff's kindness and professionalism. Perez noted that the hospital's sympathy card was a meaningful gesture after the loss of her pet, and Troutfetter appreciated the staff's familiarity with and gentle handling of her animals.
NEGATIVE REVIEWS
Avonlea Allred had a significantly different experience, giving the hospital 1 star. She was unhappy with the hospital's unkept facilities, overcrowding, and poor communication. She also had trouble obtaining her pet's medical records and was dissatisfied with the quality of care provided. Allred was particularly unhappy with the hospital's lack of digitized medical records, handwritten notes, and delays in responding to her concerns.
KEY ISSUES
Some common issues cited by Allred include:
- Poor facilities, including strong odors and overcrowding
- Lack of digitized medical records, leading to difficulties in obtaining copies
- Inadequate communication, including prolonged wait times and condescending staff
- Errors in diagnosis and treatment, including the hospital's refusal to provide typed medical records
- Failure to follow professional standards, such as the American Veterinary Medical Association's guidelines for vaccination and prescribing
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