Our Mission
Lodi Veterinary Hospital strives to provide exceptional veterinary care to the companion animals of Lodi, CA and the surrounding communities. We strive to consistently exceed client expectations, with no exceptions. We do this by providing outstanding service to our clients through:
- Concise communication
- Focused client education
- Transparent billing
- Compassion for the patient as though they were our own.
Who We Are
Our team of experienced and passionate veterinarians and technicians are dedicated to providing comprehensive and compassionate care for your furry friends. We are committed to building lasting relationships with our clients and providing personalized care that meets the unique needs of each pet.
What We Offer
Lodi Veterinary Hospital offers a comprehensive range of services, including:
General Wellness
- Routine examinations and vaccinations
- Pet dental care
- Surgery and advanced diagnostics
- Digital X-rays
- Microchipping for identification
- Nutritional counseling
Specialized Services
- Spaying and neutering
- Emergency and critical care
- Advanced dental care
- Rehabilitation and pain management
Our Approach
We prioritize open communication and collaboration with our clients. We take the time to understand your pet's individual needs and concerns, and we clearly explain treatment options and costs before proceeding. We also actively encourage client education to empower you to make informed decisions regarding your pet's health.
Our Commitment
Lodi Veterinary Hospital is dedicated to:
- Providing exceptional customer service
- Creating a positive and welcoming environment for both pets and their owners
- Staying at the forefront of veterinary medicine through ongoing education and training
- Giving back to the community through outreach programs and partnerships.
General Experience
The reviews are mixed, with some praising the hospital's care and service, while others express disappointment and frustration with their experience.
Staff and Care
Positive Comments
The staff at Lodi Veterinary Hospital was praised for their genuine concern for pets, providing top-notch care and service. Dr. Eaton was specifically mentioned as being great with a new puppy.
Negative Comments
Some reviewers had negative interactions with the staff, including rude phone conversations and poor communication skills. The office manager, Carrie, was mentioned as having no problem-solving skills and poor communication.
Punctuality and Policy
Negative Comments
Two reviewers expressed frustration with the hospital's punctuality policy, feeling that it was inflexible and inconsiderate. One reviewer was turned away for being 11 minutes late, while another was told they would have to reschedule despite unforeseen circumstances.
Appointment Scheduling
Negative Comments
Several reviewers had difficulty scheduling appointments, with some being told to wait for extended periods or being refused appointments altogether. One reviewer was told they couldn't be seen for three weeks, despite their dog needing urgent care.
Comparison to Other Vets
Negative Comments
Some reviewers compared their experience at Lodi Veterinary Hospital unfavorably to other vets in the area, stating that they found better service and care at other clinics.
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