Where pets get the best care possible
Welcome to Pets First Veterinary Clinic, a premier integrative veterinary clinic dedicated to providing exceptional care for your furry friends. Established in 2012 by Dr. Chitra Natarajan, our clinic is committed to delivering personalized, compassionate services that cater to the unique needs of each pet. We believe that both conventional and holistic approaches to pet health go hand-in-hand, and we are proud to offer a comprehensive range of services designed to promote your pet's overall well-being.
Our Mission
At Pets First, we are dedicated to providing a safe, welcoming, and inclusive environment where pets and their human companions receive the care and attention they deserve. Our mission is to empower pet owners with the knowledge, resources, and support necessary to make informed decisions about their pet's health. We strive to build long-term relationships with our clients, understanding that each pet is a beloved member of the family.
Our Services
At Pets First, we offer a wide range of services designed to meet the unique needs of your pet. Our services include:
Preventative Care: We believe that preventative care is a vital component of maintaining your pet's overall health. Our preventative care services include routine vaccinations, vaccinations, and preventative medication tailored to your pet's lifestyle.
Holistic Consultations: Our holistic consultations take a comprehensive approach to your pet's health, considering physical, emotional, and spiritual factors. Our team of experienced veterinarians will work with you to identify the underlying causes of your pet's health issues and develop a personalized plan of care.
Emergency and Illness Services: We understand that accidents can happen, which is why we offer emergency and illness services, including digital radiology, laboratory services, and dental care.
Alternative Therapies: We recognize the importance of alternative therapies in pet healthcare, offering services such as acupuncture, cold laser therapy, and non-classical homeopathy and homotoxicology.
Nutritional Counseling: A healthy diet is essential for your pet's overall well-being. Our team of veterinarians will work with you to develop a tailored nutrition plan that meets your pet's specific needs.
Referral Services: At Pets First, we understand that sometimes pets require specialized care. That's why we offer referral services to top veterinary specialists in the area.
How May We Help You?
Whether you're a new pet owner or a seasoned veteran, we invite you to join the Pets First family. Our experienced veterinarians and dedicated staff are committed to providing exceptional care and support for your beloved pets. If you have any questions or concerns, please don't hesitate to contact us.
Contact Information
Pets First Veterinary Clinic
3413 N Broadway Ave, Chicago, IL 60657
Tel: (773) 904-8724
Fax: (773) 697-9258
Email: info@PetsFirstChicago.com
Overall Experience
The reviews for Pets First Veterinary Clinic are overwhelmingly positive, with a rating of 5 stars from most reviewers. The common praise is for the clinic's exceptional service, compassionate and knowledgeable veterinarians, and friendly staff.
Strengths
The reviewers highlight several strengths of the clinic, including:
- Compassionate and knowledgeable veterinarians: Dr. C, Dr. Mitchell, and other doctors are praised for their holistic approach to medicine, attention to detail, and the time they take to answer questions and explain treatment options.
- Friendly and helpful staff: The reception team, vet techs, and other staff members are commended for their kindness, patience, and attentiveness.
- Reasonable prices: Some reviewers mention that the prices for veterinary care are reasonable for a Chicago-based clinic.
- Excellent communication: The clinic is praised for its effective communication, including honest discussions about costs and treatment options.
Weaknesses
However, one reviewer, Michael Sanborn, mentions several weaknesses, including:
- Bureaucratic issues: Mr. Sanborn reports that he often has to navigate through multiple staff members to get answers to his questions or resolve issues.
- Lack of continuity between doctors: He finds that the clinic's doctors are not well-coordinated, leading to confusion and miscommunication.
- Difficulty getting answers: Mr. Sanborn notes that it is challenging to get answers to his questions, especially if he is not physically present at the clinic.
Conclusion
Based on these reviews, Pets First Veterinary Clinic seems to have a strong reputation for compassionate and knowledgeable veterinarians, friendly and helpful staff, and reasonable prices. While there are some reported weaknesses, particularly in terms of bureaucratic issues and communication, the majority of reviewers sing the clinic's praises.
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