Your Cat is Our Focus: Providing Exceptional Care for Feline Families
Welcome to Juanita Hills Animal Hospital, your trusted neighborhood vet. We believe in providing gold-standard veterinary care for every pet who walks through our doors. But we aim to go beyond that. We strive to create a partnership with you, a space where you are respected, appreciated, and understood. A space where you can feel comfortable and confident that your pet is receiving the best care possible. We believe in caring, not just in the big ways, but also in the little ways that make a difference. Because at the end of the day, nothing matters more to us than you and your pet.
How We Work
When you walk through our doors, you and your pet become our mission. Our team is a special one, a team that works dynamically and collaboratively, always on the same page. We pride ourselves on living at the cutting edge of knowledge, training, and technology. We believe that when it comes to the love you share with your pet, only the best will do. We are here to provide you with the best care possible, ensuring that your pet's health, happiness, and comfort are always our top priority.
Our Pillars
We follow a few basic principles in everything we do, principles that we call our Pillars. They are our north star, guiding us in everything we do.
1. Put pets first: Our first priority is always with the health, happiness, and comfort of our patients. Our care advice is based only on what is best for the pet.
2. Trust the parent: We trust parents to make the right decisions for themselves and their pets and invite them to actively participate in care alongside us.
3. Authentically human: Caring for a pet involves the full spectrum of emotions, from joy to grief. We know when to be fun, and when to be serious. At all times, we foster supportive, positive, and authentically human hospital culture.
4. Good neighbors: Although our business is growing, we retain the attitude and spirit of a neighborhood vet. We get to know our clients' families and are proud to play an active role in our local communities.
5. Shake things up: We are always looking for a better way. In an industry that hasn't seen a lot of innovation, we are experimenting with new ways of delivering care, delighting customers, and infusing our hospitals with fresh ideas.
Our Services
At Juanita Hills Animal Hospital, we offer a wide range of services to ensure that your pet receives the best care possible. From dental care to in-house diagnostics, laser therapy, parasite prevention, surgery, vaccinations, urgent care, and more, we are here to provide comprehensive care for your pet.
- Dental Care: We offer comprehensive dental care services, including dental exams, cleanings, and extractions, to keep your pet's teeth and gums healthy.
- In-house Diagnostics: Our state-of-the-art diagnostic equipment allows us to quickly and accurately diagnose any health issues your pet may be experiencing.
- Laser Therapy: We offer laser therapy to treat a variety of conditions, including arthritis, wounds, and pain management.
- Parasite Prevention: We offer a variety of parasite prevention options to keep your pet safe from fleas, ticks, heartworms, and other parasites.
- Surgery: Our skilled surgeons perform a wide range of surgical procedures, from routine spays and neuters to more complex surgeries.
- Advanced Surgical Services: We offer advanced surgical services, including orthopedic surgery, soft tissue surgery, and minimally invasive surgery.
- Vaccinations: We offer a variety of vaccinations to protect your pet from various diseases.
- Urgent Care: We offer urgent care services for when your pet needs immediate attention.
- Pharmacy: Our on-site pharmacy allows us to quickly and easily fill prescriptions and provide you with any necessary medications.
At Juanita Hills Animal Hospital, we are dedicated to providing you and your pet with the best care possible. We believe in creating a partnership with you, a space where you are respected, appreciated, and understood. We believe in caring, not just in the big ways, but also in the little ways that make a difference. Because at the end of the day, nothing matters more to us than you and your pet.
Overall Experience
The reviewers are extremely satisfied with the care and service provided by Juanita Hills Animal Hospital. They praise the staff for being caring, knowledgeable, and professional.
Staff and Doctors
The reviewers rave about the exceptional service provided by the staff, particularly Dr. Mensching, Dr. Chartrand, Dr. Mac, and the vet techs, Charlie and Courtney. They are described as gentle, reassuring, and thorough in their exams and communication.
Communication and Explanation
The reviewers appreciate the clear explanations provided by the staff about their pets' conditions, treatment options, and medication instructions. They feel that their questions and concerns are addressed, and they are never rushed during their appointments.
Care and Compassion
The reviewers feel that the staff genuinely care about their pets and provide emotional support during difficult times. They are impressed with the hospital's ability to handle anxious and quirky pets, and they appreciate the follow-up care and phone calls after surgery or treatment.
Convenience and Location
The reviewers find the hospital's location convenient and appreciate the ability to get same-day appointments when needed.
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