Our Mission: Personalized Care, Compassionate Service
TotalBond Veterinary Hospitals have been proudly serving the Charlotte, Davidson, and Gastonia, NC area and Lake Wylie, SC since 1979. We are a team of passionate and experienced veterinary professionals dedicated to providing your furry friends with the highest quality care and compassion throughout their lives.
Our Comprehensive Services
We offer a wide range of advanced services to meet all your pet's healthcare needs, including:
- Medical and Surgical Care: Comprehensive wellness exams, vaccinations, dentistry, surgery, and pain management.
- Advanced Diagnostics: In-house laboratory testing, digital X-rays, and advanced imaging technology for accurate diagnoses.
- Specialized Care: Acupuncture for pain management, integrative medicine, oncology care, and rehabilitation therapy.
- Preventative Care: Regular vaccinations, parasite control, and nutritional counseling.
- Pet Wellness Plans: Customized healthcare plans to fit your pet's individual needs and budget.
Our Expertise and Facilities
Our hospitals are equipped with state-of-the-art facilities and technology, including:
- Modern surgery suites with advanced anesthesia monitoring
- Fully equipped pharmacy with prescription medications
- Comfortable hospitalization and boarding facilities
- Digital x-ray capabilities for swift diagnosis
- In-house laboratory for routine testing and samples
Client-Centered Care
At TotalBond, we believe in building strong client relationships based on trust and open communication. Our dedicated team is passionate about providing personalized customer service and ensuring a comfortable and positive experience for both you and your pet.
Our Commitment
We are committed to:
- Providing compassionate and individualized care
- Offering transparent and clear communication
- Keeping you updated every step of the way
- Treating your pets as family
We invite you to explore our website to learn more about our services, facilities, and commitment to providing exceptional veterinary care.
General Experience and Staff
The staff at Bond Vet, including Dr. Anna Kaufman, Dr. Polina Mikhelzon, VA Yasline, and Janisel, received high praise for their kindness, competence, and empathy. They were described as ideal, outstanding, and wonderful, providing clear and concise guidance, and prioritizing the care that's likely most impactful/least invasive first.
Cost and Pricing
Some reviewers were concerned about the high prices at Bond Vet, but others found them to be competitive and worth every penny. The clinic was willing to work with clients to break down a treatment plan to make it more manageable in terms of cost. However, some reviewers felt that the prices were inflated, with one suspecting that the high prices were due to the clinic being owned by a private equity firm.
Communication and Transparency
Some reviewers appreciated the clear communication and transparency from the staff, including Dr. Kaufman, who patiently answered all questions and presented all options with pros and cons. However, another reviewer had a negative experience with communication, having to call multiple times to get results and receiving unclear notes.
Compared to Other Clinics
Some reviewers compared their experience at Bond Vet to other clinics, with one finding that Bond Vet was more willing to work with them on cost than other clinics. Another reviewer had a positive experience at the Clinton Hill location but had a negative experience at the Cobble Hill location.
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