Trust us to care for your furry friends like they're our own
Welcome to Crystal Springs Veterinary Clinic, P.A., where your pet's health and wellbeing are our top priority. As a full-service animal hospital, we provide comprehensive medical care to pets of all kinds, from routine check-ups to surgical and dental procedures. Our experienced team of veterinarians and support staff are dedicated to providing the best possible care for your furry friends.
Our Services
At Crystal Springs Veterinary Clinic, we offer a wide range of services to cater to the unique needs of each pet. Our services include:
- Wellness Exams and Vaccinations: Regular check-ups and vaccinations to ensure your pet's health and prevent the spread of diseases.
- Surgical Care: From routine surgeries to more complex procedures, our experienced veterinarians are equipped to handle a variety of surgical needs.
- Dental Care: We offer dental cleanings, fillings, and extractions to keep your pet's teeth healthy and strong.
- Diagnostic Imaging: We utilize the latest diagnostic imaging technology, including X-rays and ultrasound, to help diagnose and treat medical conditions.
- Therapy and Rehabilitation: Our team of veterinarians and physical therapists work together to develop customized rehabilitation plans for pets with orthopedic or neurological conditions.
- Pet Nutrition and Wellness: Our experienced staff provide guidance on nutrition and wellness to help your pet live a happy, healthy life.
Meet Our Team
Our team of veterinarians and support staff are dedicated to providing the highest level of care for your pet. Our team includes:
- Dr. Gail Mendenhall: Our experienced and licensed veterinarian, Dr. Mendenhall, has years of experience treating a wide range of medical conditions and providing routine care.
Our Team
Our team of support staff, including veterinary assistants, technicians, and receptionists, are dedicated to providing a warm, welcoming environment for you and your pet.
Office Hours
We are open Monday through Friday, from 8:00 am to 5:00 pm, and Saturday from 8:00 am to 1:00 pm. We are closed on Sundays.
Staff Performance
Crystal Springs Veterinary Clinic's staff has received mixed reviews from customers. Some reviewers have praised the staff for being kind, friendly, and caring, while others have experienced rude and insensitive treatment. Maryann Seifried had a terrible experience, claiming the staff was dishonest and lacking in care. Devon Shank's mother was left feeling upset and guilty after the staff changed the terms of a scheduled appointment multiple times, leading to a negative outcome. On the other hand, many reviewers have praised the staff for being helpful, answering questions thoroughly, and providing excellent care for their pets.
Communication
Communication appears to be an issue at Crystal Springs Veterinary Clinic. Maryann Seifried claimed the staff never followed up with her after an appointment, while Devon Shank's mother experienced multiple changes in the terms of her appointment, leading to frustration and upset. Some reviewers have praised the staff for being transparent and keeping them informed about their pet's condition, such as Wendy Egley, who praised the clinic for being kind and gentle with her cat.
Treatment and Care
While some reviewers have praised the clinic for providing excellent treatment and care, others have experienced negative outcomes. Sean Paille claimed his dog was misdiagnosed and died shortly after a visit to the clinic, while Devon Shank's mother was left feeling upset and guilty after the staff changed the terms of her appointment multiple times.
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