Your patronage and support is why closing is such a painful decision.
Welcome to Oakwood Veterinary Clinic, your trusted partner in providing high-quality veterinary care for your beloved pets in Troy, Melrose, Schaghticoke, and the surrounding areas of Rensselaer County. Our story begins in 2011 when we opened our doors as a second location to the Boght Veterinary Clinic in Cohoes, NY. Today, we are proud to serve a wide range of clients and their pets with a team of five experienced veterinarians and over three dozen dedicated support staff. Our commitment is to continue the legacy of exceptional care you have come to expect from us.
Our Services
At Oakwood Veterinary Clinic, we offer a comprehensive range of services designed to promote the health and well-being of your pets. Our services include:
- Complete Wellness Care: We provide comprehensive wellness exams, vaccinations, and preventative care tailored to your pet's unique needs. Our goal is to ensure your pet stays healthy and happy for years to come.
- Routine and Specialized Surgery Services: Our state-of-the-art surgical suite is equipped with the latest technology to perform various routine and specialized surgeries with the utmost care and expertise.
- In-House Diagnostic Services: Our in-house diagnostic lab allows us to quickly and accurately diagnose health issues, providing prompt treatment for your pet.
- Exotics Care: We are proud to offer specialized care for exotic pets, including reptiles, birds, and small mammals. Our knowledgeable team is committed to providing the best possible care for your unique family member.
- In-House Pharmacy: Our fully-stocked on-site pharmacy offers convenience and peace of mind by providing all necessary medications for your pet's care, all in one location.
Our Team
Our team of highly skilled and compassionate veterinarians, technicians, and support staff work together to provide the best possible care for your pet. Lead by Dr. David A Wagoner, our team includes Dr. Nichole Ford, Dr. Nicole Guilfoy, Dr. Brandilyn Wagoner, Dr. Kimberly Ellis, Dr. Lindsey Bouchard, and Dr. Emily O'Brien. Our dedicated support staff ensures that your visit to Oakwood Veterinary Clinic is comfortable and stress-free for both you and your pet.
Our History
Founded in 1975 by Dr. Robert B Lamb and Dr. Ralph K Oles, Boght Veterinary Clinic set the standard for quality care in Cohoes, NY. In 2011, we expanded our services to the Troy area with the opening of Oakwood Veterinary Clinic, continuing the tradition of compassionate care for pets and their families.
Our Future
As we look to the future, Oakwood Veterinary Clinic is committed to expanding our services and elevating the standard of veterinary care. Our ongoing growth includes mentoring future veterinarians, encouraging our current staff members to pursue specialized fields of study, and continually investing in the most advanced technology to provide our clients and their pets with the best possible care.
Thank you for entrusting Oakwood Veterinary Clinic with the care of your beloved pets. Weare honored to serve you, and we look forward to continuing our partnership in keeping your pets healthy and happy for years to come.
Vet Care Concerns
Lack of Proper Care and Communication
Multiple reviewers expressed their dissatisfaction with the vet care provided, citing instances of neglect and poor communication. One reviewer's dog was not prescribed antibiotics after surgery, leading to an infection that required emergency surgery at a different clinic. Another reviewer's dog was bitten by another dog at the clinic and received no assistance.
Rude and Unaccommodating Staff
Several reviewers reported encountering rude and unhelpful staff members. One reviewer was denied assistance during an examination, despite offering to help, and was later denied the opportunity to speak with the vet directly. Another reviewer was told that they couldn't hold their anxious dog during a procedure, citing a policy that was not previously mentioned.
Incompetence and Disorganization
Some reviewers questioned the competence of the vet staff, citing instances of mismanaged appointments and incorrect medication prescriptions. One reviewer reported being given a prescription to sedate their cat twice, only to find out that the necessary sedation was not administered during the appointment.
Unhelpful and Unresponsive
A few reviewers reported difficulty in getting assistance or feedback from the clinic, including one reviewer who was not allowed to leave their contact information in case a lost cat was found.
Positive Experience
One reviewer reported a positive experience with a specific vet, Dr. Emily O'Brien, who showed compassion and care during a difficult appointment.
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