At Carol Stream Animal Hospital, we are committed to providing exceptional veterinary care to our beloved pets. Our team of experienced veterinarians and caring staff are dedicated to delivering the finest veterinary care, tailoring our services to meet the unique needs of each and every pet.
Our Services
Our comprehensive services range from routine examinations and vaccinations to dental care, surgery, and preventative care. We take pride in our ability to provide compassionate and personalized care to our patients, from kittens and puppies to seniors and geriatric pets.
Pet Health Care Services
Our services include:
- Examination and Vaccination: Regular check-ups and vaccinations to keep your pet healthy and protected.
- Puppy and Kitten Care: Specialized care for our furry friends from birth to adolescence.
- Dental Care: Regular dental check-ups and cleanings to maintain healthy teeth and gums.
- Surgery: From routine spays and neuters to emergency surgeries, we are equipped to handle a wide range of surgical procedures.
- Parasite Control: Effective treatments for fleas, ticks, heartworms, and other parasites.
- Pet Dermatology: Expert care for skin conditions, allergies, and inflammatory skin diseases.
- Obesity and Chronic Conditions: Personalized weight management and chronic disease management programs.
- Behavioral Support: Guidance and training for behavioral issues, including crate training and litter box training.
Our Commitment to You
At Carol Stream Animal Hospital, we are committed to providing compassionate care, education, and support to our patients and their families. We believe that every pet deserves the best possible care, and we strive to provide that care in a welcoming and comfortable environment.
Our Community
We are dedicated to educating our community on animal health and wellness, as well as promoting responsible pet ownership and adoption. We believe that by working together, we can make a positive impact on the lives of our furry friends and the people who love them.
Overview
Carol Stream Animal Hospital has received mixed reviews from customers. While some reviewers have had positive experiences with the hospital, others have expressed disappointment and frustration.
Positive Reviews
Several reviewers have praised the hospital for its friendly and compassionate staff. One reviewer mentioned that the hospital went above and beyond to help their pet, even when it was outside of regular business hours. Others have mentioned the hospital's prompt and efficient service, as well as its convenient location.
Negative Reviews
On the other hand, some reviewers have expressed disappointment with the hospital's service. One reviewer claimed that the hospital was unwilling to provide advice and guidance over the phone, which led them to seek help elsewhere. Another reviewer felt that the hospital was more interested in making money than in providing quality care for their pet.
Key Issues
Some common issues that were mentioned in the negative reviews include:
- Unwillingness to provide advice and guidance over the phone
- Overemphasis on profit over pet care
- Improper communication with customers
- Poor customer service
Recommendations
Based on the reviews, it seems that the hospital has room for improvement in terms of its customer service and communication. However, it also seems that the hospital has some dedicated staff members who are compassionate and cared about the pets' well-being.
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