Compassionate Care for a Healthier Tomorrow
Who We Are
At Hidden Valley Animal Clinic, we are dedicated to providing excellent care to our furry friends and their loving owners. Our team of compassionate and experienced veterinarians, as well as our skilled and caring support staff, are committed to delivering the highest quality of care to every animal that walks through our doors.
Our Services
We offer a wide range of services to cater to the unique needs of our patients. From routine check-ups and vaccinations to surgical procedures and end-of-life care, we strive to provide comprehensive care that addresses the physical, emotional, and psychological needs of our patients.
Preventive Care
We believe that preventive care is essential to maintaining the overall health and well-being of our patients. Our services include:
- Bloodwork and laboratory testing
- Dental care and oral health assessments
- Parasite prevention and treatment
- Spaying or neutering
- Vaccinations and wellness checks
- Microchipping and identification
- Radiology and imaging services
Surgical Care
Our experienced veterinary surgeons are equipped to handle a wide range of surgical procedures, from routine spay/neuter surgeries to more complex procedures.
- Spaying or neutering
- Soft tissue surgeries
- Orthopedic surgeries
- General anesthesia and surgery
End-of-Life Care
We understand that the loss of a beloved pet can be a difficult and emotional experience. Our compassionate staff is dedicated to providing comfort, support, and a gentle goodbye for both the pet and their owners.
Online Pharmacy
We offer a convenient online pharmacy, where you can order your pet's medications, diets, and other products from the comfort of your own home.
Patient Center
Our state-of-the-art patient center is designed to provide a comfortable and relaxing environment for your pet. Our experienced staff is dedicated to making your pet's visit as stress-free as possible.
What to Expect
We understand that visiting a veterinary clinic can be daunting for many pets and their owners. Our goal is to make the experience as comfortable and stress-free as possible. We will work with you to ensure that your pet receives the care they need, and that you are informed and comfortable throughout the process.
Payment Options
We accept a wide range of payment options to accommodate your needs. We are happy to discuss payment options with you and work together to ensure that your pet receives the care they need.
Resources
We believe that education and communication are key to providing the best possible care for your pet. We offer a range of resources, including blog posts, videos, and other informative materials to help you better understand your pet's health and wellbeing.
Overall Experience
The reviews highlight a mix of positive and negative experiences at Hidden Valley Veterinary Clinic. While some pet owners have had excellent experiences with the clinic, others have reported negative encounters that have led to the loss of their pets.
Positive Experiences
Many pet owners have praised the clinic's caring and patient staff, with some mentioning specific veterinarians and vet techs who have provided excellent care. The clinic has been commended for its informative and explanatory approach, with staff taking the time to answer questions and address concerns.
Negative Experiences
On the other hand, some pet owners have reported negative experiences, including instances of misdiagnosis, incorrect medication, and lack of empathy. One reviewer lost their pet due to what they believed was the clinic's incompetence and irresponsible decision-making. Another reviewer was refused service due to not being an established client, despite having been a loyal customer for over 20 years.
Staff and Communication
The clinic's staff has been a point of contention, with some reviewers praising their kindness and helpfulness, while others have reported unorganized and uncaring staff. Communication has also been an issue, with some reviewers feeling that the clinic did not provide sufficient information or testing for their pets.
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