We treat your pets as if they're our own.
Welcome to Elm Point Animal Hospital, your trusted partner in pet care in St. Charles!
Our mission is to provide exceptional and compassionate veterinary care to pets and nurture the human-animal bond. Since 2008, our experienced team, led by Dr. Michael Little, has been dedicated to delivering the highest quality care to furry friends and their loving owners.
About Our Team
At Elm Point Animal Hospital, we believe in a holistic approach to pet healthcare. Our team comprises highly skilled and passionate veterinarians, veterinary technicians, groomers, and support staff who are committed to:
- Providing compassionate and individualized care
- Educating pet owners
- Addressing the unique needs of each pet
- Creating a positive and calming environment for your furry friend
Comprehensive Veterinary Services
We offer a comprehensive range of services to meet all your pet's healthcare needs, including:
Primary Care
- Routine vaccinations and wellness exams
- Pain management and preventative care
- Advanced diagnostics and treatment of illnesses and injuries
- Nutritional counseling and weight management
Specialized Procedures
- Dental care and oral surgery
- Surgical and laser treatments
- Digital imaging and diagnostic services
- Chiropractic care and alternative medicine
Exceptional Care and Amenities
- Comfortable boarding and grooming services
- Advanced boarding facilities with spacious runs
- 24/7 emergency care and compassionate staff
Committed to Client Care
Our team understands the importance of open communication and transparency. We take the time to explain treatment plans, costs, and any concerns you may have. We also offer flexible payment options and various convenient services like home delivery of medications and pet nutrition.
More Than Just Care
At Elm Point Animal Hospital, we believe in building lasting relationships with our clients. We treat both pets and their owners with respect and compassion, offering personalized attention and understanding every step of the way.
Experience exceptional pet care at Elm Point Animal Hospital!
Boarding and Customer Service Issues
Several reviewers expressed dissatisfaction with the boarding services and customer service at Elm Point Animal Hospital. One reviewer was misquoted the cost for the full stay, and the front desk staff was rude and unhelpful. Another reviewer was unhappy with the lack of follow-up and attention to instructions regarding their pet's medication and food.
Dissatisfying Veterinary Experiences
Some reviewers had negative experiences with the veterinary services provided by Elm Point Animal Hospital. One reviewer's dog was misdiagnosed and received the wrong treatment, while another reviewer's cat underwent a surgery where the instructions were not followed, and the cat's claws were trimmed without permission.
Positive Review
On a more positive note, one reviewer praised the customer service and care provided by the veterinarians at Elm Point Animal Hospital, stating that they love and care for the animals as if they were their own.
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