Where We Treat Your Pets Like Our Own
At Crestview Veterinary Clinic, we believe that the health and well-being of your pet is of the utmost importance. Since 2018, we have been dedicated to providing comprehensive veterinary care and urgent care to pets in the Austin community and beyond. Our team of experienced and compassionate veterinarians, technicians, and support staff are committed to delivering exceptional service, open communication, and building long-term relationships with you and your pet.
Our Services
We offer a wide range of services to cater to the needs of your pet. From routine check-ups and vaccinations to specialized care, we are equipped to handle any health issue that may arise. Our services include:
- Wellness & Prevention: We believe that preventive care is key to a healthy and happy pet. Our wellness programs are designed to detect potential health issues early on, preventing costly and time-consuming treatments down the line.
- Testing & Diagnostics: Our advanced diagnostic equipment and laboratory facilities enable us to quickly and accurately identify and diagnose a wide range of health issues.
- Specialized Services: From dental care to surgical procedures, we offer a variety of specialized services to address the unique needs of your pet.
- Urgent Care: In the event of a pet emergency, our urgent care services are designed to provide timely and effective treatment to ensure the best possible outcome for your pet.
Our Philosophy
At Crestview Veterinary Clinic, we believe that every pet is a member of the family. Our philosophy is built on the principles of compassion, trust, and a commitment to excellence. We are dedicated to providing exceptional care, open communication, and building lasting relationships with our clients and their pets.
Meet Our Team
Our team of experienced and compassionate veterinarians, technicians, and support staff are dedicated to delivering exceptional care and service to our clients and their pets. Learn more about our team members and their areas of expertise.
Overall Experience
The majority of reviewers had an exceptional experience at Crestview Veterinary Clinic, praising the staff's professionalism, kindness, and attention to detail.
Staff and Service
Reviewers raved about the clinic's staff, including Dr. Butcher, Dr. Strauss, and front desk receptionist Lacie, who were described as professional, personable, and informative. The staff made patients and their owners feel welcomed, listened to their concerns, and provided clear explanations of procedures.
Cleanliness and Facilities
The clinic's office was described as clean, well-maintained, and pleasant, with good phone etiquette and a professional front desk.
Special Mentions
Several reviewers mentioned specific instances of exceptional care, such as Dr. Butcher's wonderful bedside manner, Dr. Strauss's competence and kindness, and Lacie's knowledgeable and sincere assistance.
Issues with Scheduling and Communication
A few reviewers experienced issues with scheduling, including inaccurate online scheduling and last-minute changes, which caused inconvenience and frustration.
Concerns about Abuse and Poor Care
Two reviewers expressed concerns about staff abuse and poor care, including a reported incident of animal abuse caught on video and a reviewer's experience with a poor abscess cleaning that required subsequent corrections.
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