Welcome to Harrisburg Pike Animal Hospital, LLC, a full-service small animal veterinary practice serving Lancaster, PA and surrounding areas. Our team of dedicated professionals is committed to providing exceptional care for your beloved pets. Our state-of-the-art facility is conveniently located on Harrisburg Pike, near Park City, Rohrerstown, Centerville, Interstate 283, Route 30, and Rt. 741/Rohrerstown Road.
Our History
Harrisburg Pike Animal Hospital, LLC has a rich history dating back to 1996, when Dr. Jeff Pendleton, his wife Evelyn, and their three children, James, Scott, and Diana, opened the hospital in renovated smokehouse and barn buildings next to an 1883 farmhouse. The hospital is situated on five acres of land, providing ample space for our staff to provide top-notch care for your pets.
Our Services
At Harrisburg Pike Animal Hospital, LLC, we offer a comprehensive range of services to meet the unique needs of your pets. Our services include:
- Examination Services: We provide routine and diagnostic examinations, vaccinations, health certificate exams, microchipping, nail trimming, and beak trimming for dogs, cats, rabbits, ferrets, guinea pigs, rats, birds, and reptiles.
- Surgical Services: Our experienced veterinarians perform routine surgeries, such as spaying and neutering, growth removals, and hernia repairs.
- Laboratory and Radiology Services: Our in-house laboratory and radiology services enable us to provide fast and accurate diagnostic results for blood testing, ear and skin cultures, fecal testing, and urinalysis.
- Boarding Services: We offer comfortable and safe boarding facilities for dogs and cats, complete with ample bedding, dishes, litter pans, and dry food. We also provide a pet maintenance package, which includes bath, nail trim, and ear cleaning for dogs.
Our Staff
Our dedicated team of professionals is committed to providing exceptional care for your pets. Meet our staff:
- Dr. Jeff Pendleton: A native of Erie, PA, Dr. Pendleton graduated from Allegheny College in 1985 and Minnesota College of Veterinary Medicine in 1989. He is a proud father of three and enjoys jogging, reading history books, and skiing in his spare time.
- Diana Pendleton: A vet school student at the University of Minnesota, Diana can often be found around the hospital during her breaks. She is an avid runner, reader, and outdoor enthusiast.
- Jessica Urban: Our office manager, Jessica, has been with us since October 2000. She developed her passion for animals growing up on her family's 86-acre farm.
Overall Review Summary
Positive Experiences
- Many reviewers praised the veterinarians and staff at Harrisburg Pike Animal Hospital for their kindness, attentiveness, and excellent care for their pets.
- Several reviewers mentioned that the staff took the time to explain treatments and answer questions, and that they felt confident and comfortable with the care provided.
- Some reviewers appreciated the extra touches, such as receiving flowers after the passing of their pet, and receiving follow-up calls to check on their pet's condition.
- Many reviewers highly recommended Harrisburg Pike Animal Hospital and expressed their gratitude for the care provided.
Negative Experiences
- Some reviewers experienced poor customer service, including being denied service due to the veterinarian's schedule, and feeling rushed or ignored during their visit.
- A few reviewers reported negative experiences with specific staff members, including receptionists and veterinary assistants.
- Some reviewers reported issues with communication, including not being informed about treatment estimates or test availability, and feeling misled about the care provided.
- A few reviewers experienced negative outcomes for their pets, including one who reported that their cat died due to poor veterinary judgment.
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